SellerTiger Cookie Policy
1. What cookies and device storage are
A cookie is a small text file that a website stores in your browser. Local storage is a similar browser feature that lets a website keep small pieces of information on your device. In this policy we call both "cookies". Cookies set by the site you are visiting are first-party cookies; cookies set by other services are third-party cookies.
2. The categories we use
- Strictly necessary — needed to sign you in, keep your session secure and remember choices you explicitly make (language, theme, and your cookie choice). The Service cannot work without them, so they do not require consent and cannot be switched off in the cookie settings.
- Preferences — remember how you like the interface on this device (views, filters, column choices, window positions and sizes, recently used emoji, approximate location for the weather card). They are used only if you allow them. If you do not, these settings are kept in memory and forgotten when you close the tab.
- Analytics — would help us understand how the Service is used. SellerTiger does not use analytics cookies at present. If we introduce them, they will remain off unless you switch them on.
We do not use advertising or cross-site tracking cookies.
3. Cookies we use
| Name | Type | Category | Purpose | Duration |
|---|---|---|---|---|
| sellora_sid | first-party cookie (HttpOnly, SameSite=Lax, Secure in production) | Strictly necessary | keeps you signed in; contains a random token that is stored only as a hash on our server | 14 days, or until you sign out |
| sellora.consent | local storage | Strictly necessary | remembers your cookie choice and the policy version you saw | until you change it or clear your browser |
| sellora.lang | local storage | Strictly necessary (your choice) | remembers the language you selected | until you clear your browser |
| sellora.theme | local storage | Strictly necessary (your choice) | remembers light, dark or system theme | until you clear your browser |
| sabai.win.geo.v1, sellora.apps.* | local storage | Preferences | positions and sizes of windows and which tools were open | until you clear it or withdraw consent |
| sellora.tasks.view, sellora.cal.view, sellora.pricing.*, sabai.pricing.view, sellora.campaigns.*, sellora.inbox.*, dc.tab | local storage | Preferences | the view, tab and columns you last used on a page | until you clear it or withdraw consent |
| sellora.orders.f.v1, sabai.products.v1, sabai.overview.v1, sabai.assets.v1, sellora.finance.v2, sellora.growth.v1, sellora.content.v1 | local storage | Preferences | filters and display options of pages | until you clear it or withdraw consent |
| sellora.mail.*, sellora.chat.*, sellora.meet.prefs | local storage | Preferences | mail account and emoji history, chat drafts and layout, meeting device preferences | until you clear it or withdraw consent |
| sellora.assistant.*, sellora.importer.last, sellora.brief.* | local storage | Preferences | AI assistant panel size and model choice, last import mapping, today's AI brief so it is not generated twice | until you clear it or withdraw consent |
| sellora.geo | local storage | Preferences | rounded location (about 1 km) for the weather card, only after your browser asks and you allow location | until you clear it or withdraw consent |
A security token (CSRF) is also kept in the page's memory while you use the Service; it is not stored on your device.
4. Third-party content
- Sign-in with Google or Lark, and payment pages: when you choose these, you are taken to the provider's own pages, where its cookies and privacy policy apply.
- Embedded media: if you open an embedded video or document preview (for example YouTube, TikTok or Google Drive), that provider may set its own cookies. They are loaded only when you open the item.
5. How to manage your choice
- When you first visit, a banner lets you Accept all, Reject non-essential or open Settings to choose by category. All three options are equally available.
- You can change your choice at any time: click Cookie settings in the footer of our pages, or in SellerTiger open your profile menu → Terms & privacy → Cookie settings. If you withdraw consent, preference storage on that device is deleted.
- You can also delete or block cookies in your browser settings. If you block strictly necessary cookies, you will not be able to sign in.
6. Changes
If we change the cookies we use in a way that needs your consent, we will update this policy and ask for your choice again. The version and effective date are shown at the top of /legal/cookies, and earlier versions remain available there.
7. Contact
Wellion Enterprise Service (Thailand) Co., Ltd., 540 True Digital Park, Sukhumvit 101/1, Bangchak, Phrakhanong, Bangkok 10260, Thailand. Email: helpdesk@wellion.co.th. Data Protection Officer: helpdesk@wellion.co.th.