Printing settings

Settings → Orders & printing is one place for every order printout: paper size, margins, print language and what each document shows, with a live preview next to the settings. Company letterheads (purchase orders, stock count sheets, invoices) take their identity from Settings → Company instead.

Who can change it#

Anyone who can see Orders can open the page and look at the settings. Only leaders (and the founder) can change them; for everyone else the fields are read-only with the note "Only leaders can change these settings". Click Save at the bottom when you are done.

Documents you can print#

Pick a document in the tabs at the top of the Orders & printing card. Each one has its own settings:

Marketplace orders normally use the platform's own waybill; the generic shipping label is for orders that don't have one.

Paper size, margin and text size#

For the selected document:

• Paper size — A4, A5, A6, 100×150 thermal, 100×100 thermal, 80 mm receipt roll, or Custom (mm) with your own Width (mm) and Height (mm).
• Margin (mm) — the white border around the page.
• Text size % — scale the text from 70 % to 130 % if it is too small or does not fit.

The preview on the right redraws as you change anything, using sample data.

Print language#

• Default print language — English, ไทย or 中文, used by every document. It is independent of the language you use the app in, so the team can work in one language and print in another.
• Print language per document — leave it on Default or pick a different language for that document only, for example Thai package slips with English picking lists.

What each document shows#

Under Show, tick the parts to print. The options depend on the document:

• Picking list: product images, bins, order numbers, check boxes, group by bin, barcode.
• Packing list: logo, product images, bins, recipient, notes, check boxes, barcode.
• Package slip: logo, seller address & phone, tax ID, recipient, phone numbers, prices & totals, notes, barcode, thank-you line. Thank-you text lets you write your own message (empty = default).
• Shipping label: logo, sender, phone numbers, item list, COD amount, weight, notes.
• Courier manifest: logo, recipient, item list, COD amount, signature lines.

Seller identity on printouts#

Seller identity on printouts sets the company details shown on package slips, manifests and labels: Legal company name, Local-language name (Thai), Tax ID, Phone, Email, Website, Address and Logo.

Every empty field uses your company profile from Settings → Company (the greyed placeholder shows what will be used). Fill a field here only when order documents should show something different — for example a trading name. If no logo is set here, the company logo is used.

Sender (on labels) works the same way for the sender block on shipping labels: empty = the company letterhead.

Company letterheads#

Documents outside the order flow — purchase orders, stock count sheets, invoices and receipts — use the letterhead from Settings → Company: legal names, address, tax ID, head office / branch and the wide logo. Preview them there with the A4 · TH, A4 · EN and A5 · TH buttons. See "Company profile and letterhead".

Other settings on this page#

The same page holds a few order-handling settings that affect what gets printed:

• Workflow — require a scan check when packing, process orders automatically when scanned, or mark an order packed as soon as its label is printed; and Overdue after (hours).
• Manual orders — the order number prefix, the default channel, and whether handing over takes stock out (for when no ERP syncs stock).
• SKU bins — paste one SKU, bin per line. Picking lists are sorted by bin, so filling these in makes the picker's route shorter.

Tip: Print one test page on the real printer after changing paper size. Thermal printers often need the matching paper size selected in the printer's own settings as well.