Learning center / Integration guides

Connect LINE MyShop (your LINE SHOPPING shop)

4 min read

LINE MyShop is the seller shop you run on LINE SHOPPING. It has an official Open API. Generate an API key for the shop in the seller center, paste it into SellerTiger and run the test. Orders, products and stock then sync on their own, and you don't need to export and import files anymore.

This is not the same connection as LINE OA (your official account for broadcasts). For that one, see Connect LINE OA.

What you get

  • Orders. These sync every hour by default.
    • The first sync covers the last 60 days. Times are in Bangkok time.
    • Statuses become unpaid, to ship, shipped, completed, canceled or refunded.
    • Each order includes the amount the buyer paid, product and order discounts, shipping and what was paid per line.
  • Products and stock. These sync daily at 05:00.
    • For every product and variant you get the price, sale price, available stock, on hand, reserved and ready-to-ship counts.
    • Each variant is matched to your SKU by SKU code, or by barcode if the code doesn't match.
  • No duplicates. If an order with the same order number already came in from BigSeller, Excel or a file import, it's upgraded in place to the API copy. Your order count doesn't go up, and notes and workflow status stay.
  • Read-only. SellerTiger only reads from MyShop. It never changes your MyShop orders, products or stock. Writing stock back to MyShop is a separate switch, off by default (see below).

Before you start

  • Who: someone with level 4 Settings permission in SellerTiger (the founder by default), plus a shop owner or admin who can sign in to the LINE SHOPPING seller center.
  • Brands & channels: the brand already has a LINE MyShop sales channel in Settings → Brands & channels.
  • Plan: once the test passes, the shop uses one connected-shop slot.

Step 1 · Brand channel and shop

  1. Go to Settings → Connections → Sales channels → LINE MyShop to open the setup guide.
  2. If step 1 says there's no channel, press Open Brands & channels, add it, then come back.
  3. Press Add shop. Use the shop name shown in LINE MyShop, pick the brand and save.

Step 2 · Paste the API key and test

  1. Sign in to the LINE SHOPPING seller center (MyShop / OA Plus, oaplus.line.biz) and pick this shop.
  2. Open Settings → API Keys (Open API), press Generate and copy the whole key.
  3. In step 2 of the guide, paste it on the row for this shop and press Save. The key is stored encrypted. Afterwards you only see "Saved · ••••last 4", with Replace and Remove.
  4. Press Check again (it's called Test connection in the shop window). SellerTiger really reads the product list and order list once. Only when that works is the shop connected, and the guide then shows how many products and orders it found.

Each shop has its own key. If you have several MyShop shops, generate and paste a key for each one, and make sure each key goes under the right shop.

Step 3 · First sync

Press Sync now. This pulls the last 60 days of orders, then all products and stock. After that:

  • Data Center → Marketplaces → LINE MyShop shows "direct", the last sync time and the order count. You can change how often it syncs there.
  • File import and manual entry for this shop close only after the first sync succeeds. Until then, imports keep working.

Writing stock back (off by default)

The shop window has "Allow writing our sellable stock back to MyShop". When it's on, the product sync writes your sellable warehouse stock (stock − reserved) to the same SKU in MyShop.

It only really writes once the SellerTiger operator also turns on the live switch on the server. Until then it's a dry run that only records which SKUs would change. If you're not sure, leave it off.

Troubleshooting

What you seeWhyWhat to do
LINE MyShop rejected this API key (401)The key was only partly copied, it was regenerated, or it was pasted under another shopGenerate it again in the seller center under Settings → API Keys, copy all of it, press Replace in step 2, then Check again
This key has no read permission (403)The Open API isn't enabled for this shop yet, or the key belongs to another shopCheck MyShop settings. If it still fails, ask LINE SHOPPING support to enable the Open API
The provider is rate-limiting usToo many calls in a short timeCheck again in a few minutes. The automatic sync slows down and retries on its own
Could not reach the providerThe network or LINE service is temporarily downPress Check again later. If it keeps failing, contact SellerTiger support
"Add shop" is greyed out, or the platform isn't set up in Brands & channelsThe brand has no LINE MyShop channelAdd it in Brands & channels first
Connected, but the Data Center says "waiting for a feed"The first sync hasn't run yetPress Sync now in step 3
Order lines show the MyShop SKU instead of yoursNeither the SKU code nor the barcode of that variant matchesMake the SKU code in MyShop match SellerTiger, or add the barcode to the product. The next sync matches it automatically
You have fewer orders than beforeThe same order number used to be stored twice (file and BigSeller) and is now mergedThat's expected, nothing was lost. The Data Center shows how many were merged
You want to stop syncing—Remove the key in step 2. Data already synced is kept
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